c9996 Terms & Conditions — Please Read Before Playing

Introduction

c9996 operates an online casino and sports betting platform accessible to eligible players in Bangladesh. These Terms & Conditions apply to all products and services offered under the c9996 brand, including but not limited to live casino games, slot games, sports betting markets, bonuses and promotions, and all account-related services. By creating a c9996 account, you enter into a binding agreement with c9996 and confirm that you meet all eligibility requirements set out in these terms.

c9996 reserves the right to update or amend these Terms & Conditions at any time. It is the responsibility of each registered player to review the current terms periodically. Continued use of the c9996 platform following any amendment constitutes acceptance of the revised terms. c9996 will make reasonable efforts to notify registered players of material changes via in-platform notifications or email where contact details are held.

1. Eligibility and Registration

To register and maintain an active c9996 account, you must satisfy all of the following eligibility conditions at the time of registration and for the duration of your account being active.

• You must be at least 21 years of age at the time of registration. c9996 will not accept registrations from individuals under this age and takes all reasonable steps to prevent underage gambling.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false information, including a false name, date of birth, or contact details, is a material breach of these Terms & Conditions and will result in immediate account suspension.
• Each individual is permitted to hold only one c9996 account. Opening multiple accounts, whether under the same identity or different identities, is strictly prohibited and will result in all accounts being closed and any balances forfeited.
• You must not be a current employee, contractor, agent, or affiliate of c9996, nor an immediate family member of any such person, for the purposes of gambling on the c9996 platform.
• You must access and use c9996 for personal entertainment purposes only. Using c9996 in connection with any commercial activity, including operating a business that facilitates others in using the platform, is not permitted.

c9996 may request identity verification documents at any point during your account lifetime. This is a standard KYC (Know Your Customer) requirement. Failure to provide adequate documentation within the timeframe specified by c9996 may result in account restriction or closure.

3. Deposits and Withdrawals

c9996 processes deposits and withdrawals in Bangladeshi Taka (৳) through approved payment channels. The following terms apply to all deposit and withdrawal transactions on the c9996 platform.

• The minimum deposit at c9996 is ৳100. There is no maximum deposit limit, however large deposits may be subject to enhanced due diligence and identity verification prior to being credited to your account balance.
• Accepted deposit methods at c9996 include bKash, Nagad, Rocket, Upay, and bank transfer. c9996 does not accept deposits from third-party payment sources — all deposits must originate from a payment method registered in the same name as the c9996 account holder.
• Withdrawal requests at c9996 are processed to the same payment method used for the player's most recent deposit. The minimum withdrawal amount is ৳500. Withdrawals are subject to completion of KYC verification. Standard processing time following verification is within 24 hours, and bKash and Nagad withdrawals are typically faster.
• c9996 reserves the right to delay or withhold a withdrawal pending completion of security, fraud, or anti-money-laundering checks. Players will be notified of any hold applied to a withdrawal request and informed of the steps required to release it.
• Any deposits made using methods other than those listed as accepted by c9996 will be returned to the originating source where technically possible. c9996 will not be liable for any fees, charges, or delays imposed by third-party payment providers in connection with such returns.

c9996 complies with applicable anti-money-laundering regulations. All players are subject to ongoing transaction monitoring. Where required by law or regulation, c9996 may report suspicious transaction patterns to the relevant authorities without prior notice to the player concerned.

5. Responsible Gaming

c9996 is committed to responsible gaming. The following tools and policies are in place to support players who wish to manage their gambling activity or who are concerned about problem gambling.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their c9996 account. Once set, a deposit limit cannot be increased immediately — any increase to a deposit limit requires a cooling-off period before taking effect.
• Self-Exclusion: Any c9996 player may request self-exclusion from the platform for a minimum period of 6 months. During a self-exclusion period, the player's account will be suspended and they will not be permitted to open a new account during the exclusion period.
• Reality Checks and Session Reminders: c9996 provides optional session time reminders to help players track how long they have been playing. Players can configure these reminders from their account settings.
• Access to Support: Players who feel that gambling is becoming a problem are encouraged to contact c9996 customer support at any time. c9996 support is available 24/7 and can assist with account restrictions, self-exclusion requests, and information about external support resources.

c9996 applies a strict 21+ age policy. Any account found to be operated by or on behalf of a person under 21 years of age will be immediately suspended, all funds held will be forfeited, and the matter may be referred to the appropriate authorities. Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms.

7. Limitation of Liability

To the fullest extent permitted by applicable law, c9996 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the c9996 platform, including but not limited to losses arising from technical failures, service interruptions, delays in processing transactions, or inaccuracies in game data. c9996 makes no warranty, express or implied, that the platform will be available without interruption or free from errors at all times.

c9996 shall not be liable for any losses, costs, or damages incurred by a player arising from the player's failure to comply with these Terms & Conditions, or arising from any prohibited activity carried out by the player or a third party using the player's account credentials. Players use the c9996 platform entirely at their own risk. Gambling involves financial risk and players should only wager funds they can afford to lose.